SHIPPING POLICY

At Avataram, we take pride in delivering handcrafted, authentic Indian pickles to your doorstep with care and efficiency. Please review our shipping policy below for details on order processing, delivery timelines, and shipping support.

1. Order Processing

  • All orders are processed within 1–3 business days after receiving your payment confirmation.

  • You will receive an email or SMS confirmation once your order has been dispatched, along with tracking details (if applicable).

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Areas

We currently ship across India.
For international shipping inquiries, please contact us directly at realavataram@gmail.com.

3. Shipping Timeline

  • Metro Cities: 3–5 business days

  • Other Urban Areas: 4–7 business days

  • Remote or Rural Areas: 5–9 business days

Please note that delivery times may vary due to weather, courier delays, or high demand during festivals.

4. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • Occasionally, we may offer free shipping as part of promotions or order minimums. Check our website banners or promotions section for updates.

5. Tracking Your Order

Once your order is shipped, you will receive tracking details via email or SMS. If you do not receive tracking info within 3 business days, feel free to reach out to us.

6. Undelivered or Lost Packages

If your order is marked as delivered but hasn’t reached you, or is lost in transit, please email us at realavataram@gmail.com. We will investigate the issue with the courier and ensure appropriate action or refund as per our Refund Policy.

7. Incorrect Address or Delivery Issues

Please ensure all shipping details are accurate at the time of checkout. We cannot be held responsible for delays or failed deliveries due to incorrect addresses.

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